Advice Line Call Coordinator Volunteer

Be part of our Advice Line Team as a Call Coordinator volunteer. You will be the first point of contact for all incoming phone calls/e-mails/text messages to the Advice Line telephone support service. You will be given a robust knowledge base and access to support, enabling you to act as a gateway for patients, service users or carers to access other services within Chest Heart & Stroke Scotland, or to direct them to external partners.

You will have the opportunity to meet new people and make a real difference to those impacted by one or more of our conditions.