Advice Line Call Coordinator Volunteer

This opportunity has received a very good response, and we are delighted to have a full team of amazing volunteers.

Recruitment for this role is currently paused. If you would like to stay involved, you are more than welcome to join our waiting list or explore other volunteer opportunities available on our website.

If you have any questions, please feel free to get in touch with us at volunteering@chss.org.uk.

Be part of our Advice Line Team as a Call Coordinator volunteer. You will be the first point of contact for all incoming phone calls/e-mails/text messages to the Advice Line telephone support service. You will be given a robust knowledge base and access to support, enabling you to act as a gateway for patients, service users or carers to access other services within Chest Heart & Stroke Scotland, or to direct them to external partners.

You will have the opportunity to meet new people and make a real difference to those impacted by one or more of our conditions.